Medical Services

The SUHS staff of physicians, nurse practitioners, nurses, and other health care professionals provides primary medical and women's health services. The SUHS pharmacy and laboratory are licensed by the state of New York and offer competitively priced services. Not all health services are provided by all providers at all times. Referrals to nearby acute care facilities or specialists are made as needed.

Ambulatory Care

Ambulatory Care

SUHS provides a wide array of confidential general medical care for our students. Our outpatient services include:

  • Health maintenance (i.e. physical exams, pap smears, immunizations)
  • Disease prevention and screening (i.e. blood pressure checks, tobacco cessation)
  • Evaluation and treatment of common acute illnesses (i.e. respiratory infections, joint injuries, abdominal pain)
  • Management of common uncomplicated chronic illnesses affecting our population (i.e. asthma, acne, seasonal allergies)
  • Primary care mental health (i.e. depression, anxiety, ADHD)
  • Simple office procedures (i.e. suturing, removing ingrown toenails)

Students requiring a slightly more intensive medical care (i.e. high fevers, vomiting with mild dehydration) may be monitored during clinical hours in one of our two observation beds. After hours and those requiring more aggressive medical interventions may be referred to one of our local hospital emergency rooms, both within blocks of the University. Referrals for outpatient specialty care can be made as needed for evaluation &/or management of more complex medical conditions. Such referrals may sometimes require coordination with the student's primary care provider at home, depending on his/her insurance rules.

Call 315-443-9005 to schedule an appointment. Urgent needs can often be accommodated the same day. Health Center hours of operation during the academic semester are:

  • Mon-Tues 8:30am-7:00pm
  • Wed-Fri 8:30am-5:00pm, and
  • Sat 10:00am-4:00pm

Hours for holidays and summer vary but are posted locally.



Allergy

Allergy

SUHS provides allergy services to students during specific hours. Medication and instructions from an allergist are required for allergy immunotherapy. Serum can either be mailed to SUHS from the allergist's office or brought in by the student. We will store your serum in Health Services. Allergy injections are covered by the student health fee during the academic year. In the summer, there is a $10 charge for allergy services.

Health Services can also assist students who are receiving any form of injectable medications.

For more information call 315-443-9028.


Immunization Services

Immunization

A wide variety of vaccinations are available at SUHS including hepatitis A and B, measles-mumps-rubella, tetanus, polio, meningococcus, HPV (Gardasil), and varicella. A campus-wide campaign is conducted each fall to encourage influenza vaccination.

Under guidelines established by New York State Public Health Law, Syracuse University policy requires all students to provide:

  • Proof of immunity to measles, mumps, and rubella.*
  • A completed response form related to meningococcal meningitis vaccine indicating that the student has received and reviewed related information, and that he or she has either been immunized within the preceding ten years or has opted not to obtain immunization against meningococcal disease.

*Note: The mandatory immunization requirement form (included in the Health Form) MUST be completed and received by Health Services prior to your arrival on campus. If these documents are not received, students will risk strict administrative consequences including the inability to register for classes and/or suspension of ID card services.

Not sure what vaccines you need? Complete this brief vaccine quiz to learn which you should get. Speak with your medical provider if you have questions. 


Insurance

Insurance

Syracuse University strongly recommends that students have health insurance coverage. The Syracuse University Health Fee is not an insurance. Many group health plans do not cover a dependent once he or she has reached a specific age, married, or declared financial independence, or provide coverage when the student is away from home. If you do not have a health insurance plan, or are not adequately covered, the University offers a student health insurance plan that may meet your needs. For more information, visit Haylor, Freyer and Coon Insurance or call our insurance coordinator at 315-443-2668.

SUHS provides direct third party billing to the following insurance companies: Aetna, Pomco, SU/ESF HTH and BC&BS Bluecard. The Pharmacy accepts a variety of insurance plans. You should check with our pharmacy at 315-443-5691 to see if they participate with your insurance.

*If an insurance carrier is not one with which Health Services participates, an itemized statement of services can be provided to students.

Remember:

  • Always carry your insurance card.
  • Understand what is covered and not covered under your policy.
  • Check with the policy holder or insurance company if you have specific questions about your coverage.
  • Know what restrictions or limitations are included in your health insurance plan.

HIV / STD

HIV/STD

New York State certified Human Immunodeficiency Virus (HIV) counselors are available by appointment for free and confidential counseling and testing. The test is sent out to a reference laboratory and results are usually available in two weeks. Test results and your medical records are confidential -- only authorized Health Services personnel have access to your file. The test result will be released to outside medical personnel only with your written authorization. Call 315-443- 9005 to schedule an appointment.

STD counseling and testing is available by appointment. The cost for testing is dependent on the tests ordered by the provider. Call 315-443-9005 to schedule an appointment.


Medical Transportation

Medical Transportation

Syracuse University Medical Transportation Services (MTS) provides non-emergency ambulatory transport for students with temporary mobility impairment and those with permanent mobility impairment whose routine transport is temporarily interrupted. Service is provided on a temporary basis for medically necessary transportation needs. 

MTS operates seven days a week from 7:00 a.m. to 10:00 p.m. From 10:00 p.m. to 7:00 a.m. limited service is available only for transport from area hospitals and urgent care centers back to residences.

Depending on the circumstances, an ambulance may be a more appropriate means for transport to Health Services or an area hospital. The student will be advised if an ambulance is being dispatched.

Interested in becoming an MTS driver?

We hire drivers for our medical transport service on a rolling, as-needed basis throughout the semester. If you are intested in becoming a driver, click here to apply


Men's Health

Men's Health

Syracuse University Health Services has male and female providers available to assess and treat many health concerns specific to men. Counseling and education is also available. Services include:

  • Testing and treatment for sexually transmitted diseases
  • Examinations
  • Preventive counseling and education

Call 315-443-9005 to schedule an appointment.


Women's Health

Women's Health

Gynecology services are provided by SUHS licensed physicians, nurse practitioners, and other health care professionals. Services include:

  • Pelvic and breast examinations
  • Pap tests
  • Testing for and treatment of sexually transmissible infections
  • Contraceptive management
  • Emergency contraception
  • Pregnancy testing, and pregnancy related counseling services

Call 315-443-9005 to schedule an appointment.


Laboratory

Laboratory

The Syracuse University Health Services Laboratory is open Monday-Friday 8:30 AM-5:00 PM during the academic year.  Summer hours are 8:00 AM -4:30 PM Monday-Friday.  It is closed on weekends and holidays.

The laboratory is staffed by laboratory professionals, who are licensed Clinical Laboratory Technologists by the New York State Department of Education. The lab is registered and accredited by the New York State Department of Health. .

The laboratory accepts test orders for a student by Syracuse University Health Service medical staff.  Laboratory work is done on a walk-in basis. 

Laboratory fees are separate charges from the health fee.  Full time students who have paid the health fee are eligible for one free confidential HIV test per year, following an appointment with a Health Services provider or counselor.  Inquire with the laboratory for specific details. 
          
Some laboratory results are available the same day to the student's Health Services provider.  Laboratory tests sent to an outside reference laboratory may take 2-10 days, depending on the test.  Students may obtain a duplicate copy of results from medical records. 

Call (315) 443-9029 or 443-9027 with any questions.


Pharmacy

Pharmacy

The SUHS pharmacy is a full-service pharmacy providing a wide selection of prescription medications, over-the-counter medications, vitamins, dietary supplements, and pharmaceutical education and counseling. The pharmacy accepts prescriptions from both SUHS and other health care providers and participates with most insurance prescription plans. If you have a prescription from home you would like us to fill, please have your provider call us with a new prescription. NYS only allows the transfer of one refill at a time from an outside pharmacy. Depending on state laws you may lose all your refills.  Pharmacy charges can also be billed to the Bursar account.

To refill your prescription online, click here.

Pharmacy hours are:

  • Monday,Tuesday : 8:30 AM to 7:00 PM
  • Wednesday-Friday: 8:30 AM to 5:00 PM
  • Saturday: 10:00 AM to 4:00 PM
  • Sunday: Closed
If you have any questions or would like additional information, please contact Michele Frontale, R.Ph at mafronta@syr.edu or pharmacy@syr.edu.

Education

Education

SUHS provides students a variety of health related resources and offers selective health and wellness promotion programs. Call 315-443-9005 for more information.

Check out some of the recent educational articles we've posted!


Nutrition

Nutrition

Syracuse University Health Service¿s Registered Dietitian provides confidential nutrition counseling to SU students. Students with questions about clinical nutrition issues, food allergies, eating disorders, fitness, weight management, etc. are encouraged to schedule an appointment by calling 315-443-9005. The staff dietitian sees students by appointment at Health Services, 111 Waverly Avenue on Wednesday, Thursday and Friday mornings. Students who have questions about their meal plan or questions about the various dining facilities on campus should call University Food Services at 315-443-3803 for assistance.


Psychiatry Services

Psych ServicesPsych services 2

A psychiatrist and a psychiatric nurse practitioner comprise the psychiatry team at Health Services. These skilled and experienced providers can evaluate students for psychiatric illnesses and determine whether medication should be a part of their treatment plan. They can also assess, evaluate, and continue psychiatric medications that the students may already be on for continuance therapy.

Students are referred to Psychiatry either through Health Services providers or providers at the Clinical Counseling Center.  It is our strong belief that mental health care of any type takes place within a multidisciplinary team approach in which all providers play an integral part of the treatment plan. Medication is never the sole treatment modality. Psychotropic medication may help alleviate the intensity of symptoms and allow you to work with your counselor in therapy to address the underlying issues.

Appointments

Appointments with members of the psychiatry team vary from 30 to 60 minutes. In these meetings, A review of the students  medical and mental health concerns will be addressed. We'll ask questions about  family history,  general growth and development, and  feelings and functioning. Psychiatry may request consent to get laboratory tests or past treatment records to inform any recommendations. At the end of the appointment, treatment options will be discussed. This may include referral to on campus or off campus counseling, further testing, and continued follow up by Psychiatry.

Coordinated care

You may be referred by your counselor to a member of our psychiatric team because medical factors are suspected of contributing to your problem, and you may benefit from medications that a counselor is unable to prescribe.


Travel Services

Travel

The staff of Syracuse University Health Services is well prepared to address your questions about health concerns when traveling abroad and can coordinate the provision of whatever immunizations or medications are needed to travel safely. Individual consultations with a Health Services Registered Nurse are available to determine recommended vaccines, to discuss general travel health issues and to receive vaccines.

The student is charged for the specific immunizations or drugs required. Please note that the Syracuse University Health Fee does not cover travel immunization costs.

A travel health visit to assess the need for various immunizations and medications should occur at least eight weeks prior to your departure. Recommendations for vaccines and/or medications will vary from person to person according to pre-existing health conditions, previous travel history, and specific travel plans. As soon as your itinerary is certain, call 315-443-9028 during regular business hours to schedule an appointment. You will be asked to provide a reference or documentation that your travel plans meet the criteria for Health Services use.

You are strongly advised to fully explore all of the resources concerning traveler health provided by the Centers for Disease Control and the Travel Warnings and Consular Information Sheets from the U.S. State Department. These Web sites provide health information for international travel and discuss general recommendations for different geographic areas of the world and a summary of current disease outbreaks. If you will be scheduling a travel appointment at the Health Service, please review these sites carefully before your appointment.

Additional travel health information can be found on the SU Abroad website.


Medical Records

Medical Records

Medical Records are maintained for all students and all information is kept confidential and protected by the federal Health Insurance Portability and Accountability Act. Protected health information can ONLY be released with written consent of the patient, or pursuant to court order or medical emergency.

Call 315-443-2666 or fax 315-443-9010 for more information.


Health and Wellness Fee

Health Fee

The Health and Wellness Fee is a mandatory fee for full-time undergraduate students and students in the College of Law registered for 12 or more credits.  The fee is also mandatory for graduate students registered for 9 or more credits.

The Health and Wellness Fee supports the Advocacy Center, Counseling Center, Health Services, the Department of Recreation Services and the Office of Student Assistance.  Students can participate in the services and activities offered by these departments during the semester for which the fee was paid.  Other covered health-related services include SU Ambulance services, medical transport services, flu vaccinations, nutrition counseling and short-term psychiatric assessment and intervention.  The Health and Wellness fee also contributes to other health and wellness promotions programming focused on keeping students safe, healthy and enhancing their overall coping skills and social-emotional development. 

It is important to note that the Health and Wellness Fee does not cover charges for pharmacy, laboratory services and certain clinical procedures/medical equipment.  These charges may be added to your Bursar account or can be paid via cash, check, Visa/Mastercard at time of service.  Itemized statements are available from Health Service's Medical Records Office and may be submitted to outside insurance companies for possible reimbursement.

The Health and Wellness Fee is not health insurance.  Syracuse University strongly recommends students carry health insurance to cover expenses not covered by the mandatory Health and Wellness Fee, including, but not limited to, X-rays, referrals to outside providers, emergency room care, hospitalization, prescriptions, eye care and dental care.