Medical Emergencies

Dial (315) 443-4299 for immediate medical assistance.

In the event of a medical emergency, please remain calm. Call SUA and be prepared with some basic information:

  • The address of the emergency.
  • The phone number you're calling from.
  • Exactly what happened.
  • How many people are hurt.
  • If anyone is already helping you.
Follow any and all instructions the dispatcher gives you and do not hang up until you have been told to do so.

SUA

Syracuse University Ambulance, commonly referred to as SUA, is a SU Health Services-based student operated organization that responds to over 1,500 medical emergencies each year, providing basic life support, transport, rapid cardiac defibrillation as well as non-emergency transportation. SUA operates two full time BLS ambulances. In addition, SUA operates four medical transport vans, a supervisor's fly car and a MCI trailer for multiple casualty incidents.

SUA provides emergency and non-emergency services 24-hours a day, 7-days a week during the academic school year and is funded by a portion of the student health fee.

Click here to learn more about Syracuse University Ambulance.



Crisis Help

Dial (315) 443-2224 to contact the Department of Public Safety.

ORANGE ALERT
To sign up for Orange Alert, the University's crisis alert notification system, log on to MySlice, select Orange Alert and follow the instructions to register your contact information. The Department of Public Safety will use this to contact you with information and instructions in the event of a campus emergency.

To report a crime:
- Dial #SU (#78) from a cell phone.
- Call the Department of Public Safety at 315-443-2224.
- Go to a blue light station and push the alarm button. A Public Safety officer will come to you.
- Dial 911. You will reach the Syracuse City Police Department.

If you or someone you know has experienced a physical assault:
- Call the Department of Public Safety at 315-443-2224.

If you or someone you know has experienced suicidal thoughts or other urgent mental health needs:
- Call the Counseling Center at 315-443-4715. (Confidential)

If you or someone you know has experienced a sexual assault:
- Call the Counseling Center at 315-443-4715 (Confidential)

If you or someone you know has experienced relationship violence:
- Call the Counseling Center at 315-443-4715 (Confidential)

If you or someone you know needs help with alcohol or other substance abuse:
- Call the Options Program at 315-443-4234 (Confidential)

If you or someone you know has experienced a bias-related incident,
- report it at http://reportbias.syr.edu
- For consultation, support, and referrals, contact the Office of Student Assistance at 315-443-4357.

For assistance with matters in residence halls:
- Call the Office of Residence Life at 315-443-3637.

Not sure what kind of help you need?
- Call the Office of Student Assistance at 315-443-HELP (4357).
- You can also call Hendricks Chapel at 315-443-2902 (Confidential).

For parents and families:
For assistance with crisis and non-crisis situations, contact the Parents Office at 315-443-1200.

Syracuse University Emergency Procedures Reference Guide